No	Items	Remarks
1	What is Business Broadband Fixed IP Promo WiFi@Office?	It is a promotion on Business Broadband Fixed IP packages that offers 30% discount on monthly subscription fee for 24 months. Thereafter, normal price applies. On top of that, customer will get free WiFi Modem with lifetime warranty and free 1Gigabyte e-storage.
2	What is the value proposition for this promo?	Customer will enjoy Business Broadband Fixed IP packages at discounted prices of 30% for 24 months, FREE WiFi Modem, and FREE 1 Gigabyte e-storage.
3	Is there any pre-requisites for the customers to enjoy the WiFi Modem and 1G e-storage?	The WiFi Modem and 1G e-storage is offered to ADSL packages. For SDSL packages, customers will only enjoy 30% discount on monthly subscription fee.
4	Who is eligible for this promo?	This promo is eligible to all Business or Personal customers.
5	What is the minimum subscription period for this promo?	The minimum subscription period for Business Broadband Fixed IP Promo is 24 months.
6	Is there any promotion period for this promo?	The promotion period is ongoing until further notice.
7	How do customer subscribe to this promo?	Customer can come personally to TMpoint, via TM authorized resellers, or via any TM Direct Sales representative.
8	What are the documents needed for the registration?	Document needed for the registration are as follow; Business Broadband Application Form Business Broadband Fixed IP Promo Addendum Form Copy of NRIC of the authorized officer Copy of Company Registration (ROC).
9	Is customer allowed to downgrade their packages during the minimum subscription period?	Customer is not allowed to downgrade their packages during the minimum subscription period.
10	What is Business Broadband?	Business Broadband is a high-speed broadband Internet access service which provides 'always on' connection to the Internet with speed/bandwidth from 1Mbps up to 4Mbps. With the high-speed connectivity/bandwidth, the service is ideal to support most broadband application such as, Web Hosting, video streaming, e-commerce, distance learning and others. The technology used for Business Broadband is xDSL. The xDSL types chosen to support Business Broadband network are ADSL and SDSL technologies.
11	What are the differences between ADSL and SDSL?	ADSL stands for Asymmetrical Digital Subscriber Line. It allows you to simultaneously access the net and use the phone or fax (at the same time). SDSL stands for Symmetrical Digital Subscriber Line. The difference between ADSL and SDSL is; ADSL has a different upstream and downstream data transfer rate (upstream higher than the downstream) whereas SDSL offers the customer a symmetric upstream and downstream bandwidth to the customer. Technically, SDSL also does not allow voice/fax (PSTN) over the same copper.